30 Days Returns & Exchanges
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
There are certain situations where only partial refunds are granted:
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to: 17145 Margay Ave Carson, California US 90746
Refunds for Gifts：
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Return & Exchanges Procedure
If you wish to return or exchange an item, please follow these steps:
*Please contact us at firstname.lastname@example.org and provide your order information along with the reason for the return.
*To return your product, you should mail your product to: 17145 Margay Ave Carson, California US 90746
Please note that you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Once we receive and inspect the returned item, we will issue a refund to your original payment method. Please note that it may take some time for the refund to reflect in your account, depending on your payment method and bank.
Late or missing refunds:
*Double-check your bank account
*Then contact your credit card company, it may take some time before your refund is officially posted.
*Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.