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Copy of Privacy Policy

Thank you for visiting our website. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your personal information. Please read this policy carefully before using our website.

  1. Information We Collect

We collect personal information in the following ways:

  • Information you provide directly: When you create an account, place an order, contact customer service, or subscribe to our communications, you provide personal information such as your name, email address, shipping address, phone number, payment information, etc.
  • Information we collect automatically: We automatically collect information using cookies and other similar technologies to help improve user experience and analyze website traffic. This includes details such as your browser type, IP address, device information, date and time of visits, cart content, and abandoned checkout information.
  1. How We Use Your Information

We value your privacy and the information you consent to share in relation to our email and SMS marketing service. We use this information to:

  • Send Order Notifications: Including order confirmation, shipping notifications, and other order-related messages.
  • Send Cart Abandonment Reminders: If you abandon your checkout, we send cart reminder messages via email and SMS.
  • Send Marketing Offers: We send promotional offers and marketing information via email and SMS.
  • Send Transactional Texts: Including requests for product reviews.

Our website uses cookies to track the items you add to your shopping cart, including when you abandon your checkout. This information is used to determine when to send cart reminder messages via email and SMS.

To provide you with personalized product recommendations, efficient customer service, and timely news notifications, we record some of the information you provide during your visit, registration, and browsing of our site. This may include your name, email address, gender, IP address, device information, billing and shipping address information, phone number, address, language preferences, and merchandise category preferences.

  1. Sharing Your Information

We do not sell your personal information to third parties, but we may share your information with the following partners to complete relevant services:

  • Payment processors: To process your payment information.
  • Shipping companies: To arrange the shipment and delivery of your products.
  • Third-party analytics tools: To analyze our advertising performance and website traffic (e.g., Google Analytics).

We ensure that these third parties adhere to the same privacy protection standards and only use your information when necessary.

  1. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, authentication, and access controls.

However, please note that no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of information transmitted over the internet.

  1. Cookies and Similar Technologies

To enhance your browsing experience on our website, we use cookies and similar technologies to track website usage and improve our services. Specifically, we use these technologies to:

  • Track cart content: Record the items you add to your cart and send reminder messages when you abandon checkout.
  • Enhance personalized services: Recommend products and send relevant notifications based on your browsing history, purchasing behavior, and preferences.

You can disable cookies through your browser settings, but please note that disabling cookies may affect your ability to use certain features of our website.

  1. Your Rights

Under applicable laws, you have the following rights regarding your personal information:

  • Right to Access: You can request access to the personal information we hold about you.
  • Right to Rectification: If your personal information is inaccurate or incomplete, you have the right to request correction.
  • Right to Erasure: In certain circumstances, you may request that we delete your personal information.
  • Right to Restrict Processing: You may request that we restrict the processing of your personal information.

If you wish to exercise these rights, please contact us using the details below.

  1. Third-Party Website Links

Our site may contain links to third-party websites. These websites have their own privacy policies, which may differ from ours. We are not responsible for the privacy practices of these third-party websites, and we recommend that you review their privacy policies when visiting them.

  1. Privacy Policy Updates

We may update this Privacy Policy from time to time. Whenever we make changes, we will post the updated version on our website with the revised date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.

  1. Legal and Jurisdiction

This Privacy Policy complies with applicable privacy protection laws, such as the General Data Protection Regulation (GDPR) in the European Union and the California Consumer Privacy Act (CCPA), and is subject to the laws of your jurisdiction.

  1. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us:

  • Email: help@cataloniastore.com
  • Phone: +1 424-262-3389
  • Address: Carson, CA 90746

Thank you for reading our Privacy Policy. We are committed to protecting your personal information.